Controllers of Personal Information & Contact Details
BOBIT LIMITED is the data controller responsible for the personal information collected and processed through its website and services.
If you have any questions about how your data is handled, please contact us at:
Address: 102 Keel Drive, Slough, England, SL1 2SU
Email: info@bobitstore.co.uk
Information We Collect
We collect your personal data to deliver and enhance our products and services. This includes:
- Information you provide when placing an order
- Data collected via cookies or other tracking tools when you use our website
- Device and browser data to help us improve our site’s performance
How and Why We Use Your Data
We process your personal data for the following purposes and under these legal bases:
- Order Processing & Delivery: To manage orders, payments, and deliveries. (Legal basis: contract performance)
- Customer Support & Improvements: To provide support, fix issues, and improve user experience. (Legal basis: consent, contract, or legitimate interest)
- Personalisation & Marketing: To offer product recommendations and personalise your experience. (Legal basis: consent or legitimate interest)
- Communication: To keep you informed about your orders, updates, or offers. (Legal basis: consent or legitimate interest)
- Advertising: To show interest-based ads. (Legal basis: consent or legitimate interest)
- Legal Compliance: To meet our legal obligations.
- Fraud Prevention: To detect and prevent fraud or abuse. (Legal basis: legitimate interest)
- With Your Consent: For other specific purposes where we’ve asked for and received your consent.
You can withdraw consent at any time.
Cookies and Tracking
We use cookies to improve your experience on our site. These include:
- Essential Cookies: Required for site operation (e.g. cart functionality)
- Analytics Cookies: Help us understand how users navigate our site
- Functionality Cookies: Remember your settings and preferences
- Targeting Cookies: Used to display relevant ads
You can manage your cookie preferences via your browser settings.
Third-Party Services
We may share data with trusted service providers who help us with:
- Order fulfilment
- Payment processing
- Marketing and analytics
- Website functionality and customer service
These providers only access data necessary to perform their tasks and are required to comply with data protection laws.
Business Transfers & Legal Disclosures
In case of a business sale or merger, your data may be transferred to the new entity, subject to the terms of this notice.
We may also share data where legally required or to protect our rights, prevent fraud, or ensure customer safety.
Data Security
We are committed to protecting your data:
- Secure encryption is used for data transfers
- We comply with PCI DSS standards for handling payment data
- Access to your personal data is restricted and safeguarded
- We may verify your identity before disclosing any personal data
Data Retention
We retain your data for up to 2 years, unless a longer retention period is required by law.
Your Data Protection Rights
You have rights under UK data protection law, including:
- Access: Request a copy of your data
- Correction: Ask us to fix incorrect or incomplete data
- Erasure: Request deletion of your data in certain cases
- Restriction: Ask us to limit how we use your data
- Objection: Object to processing in some circumstances
- Data Portability: Ask us to transfer your data to another organisation or to you
These rights are free to exercise. We will respond within one month.
To make a request, contact us at:
Address: BOBIT LIMITED, 102 Keel Drive, Slough, England, SL1 2SU
Complaints
If you have concerns about our use of your data, you can contact us at:
Address: 861–874 Plymouth Road, Slough, SL1 4LP